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Support Center

Choose the right path so we can route sales, onboarding, and client operations questions quickly.

General Inquiries

For services, pricing, demos, partnerships, and investor-facing questions.

email contact@conductive.biz

Client Support

For existing customers with portal, document, reporting, or account questions.

contact_support support@conductive.biz

What to include

Firm or fund name, if applicable.
Whether you are a GP, LP, administrator, or prospect.
The page, report, document, or workflow you are asking about.

We target one-business-day responses for standard inquiries. Time-sensitive operating questions should say "urgent" in the subject line.

Institutional Reliability

Our support desk operates Monday through Friday, 8:00 AM - 6:00 PM CST. Critical system alerts are monitored 24/7/365.

Conductive Admin

Institutional-grade fund administration. Empowering alternative asset managers with AI-driven insights, robust compliance, and operational excellence.

Solutions

Company

Support

Legal

support@conductive.biz